About
About Beacon Stag
Hotels and dining concepts operated for consistency guests can feel.
Beacon Stag works with ownership groups and independent operators who need hospitality that scales without losing character. We write service standards, train floor teams, and audit guest touchpoints the way a mystery guest would — before complaints hit review sites. Whether you are opening a third location or stabilising a seasonal property, we focus on the moments guests remember: check-in, room readiness, and how quickly you fix what went wrong.
Hotel operations
Front desk, housekeeping, and maintenance routines with nightly audit checklists.
Restaurant service
Floor training, reservation flow, and peak-period staffing models.
Pre-opening support
SOPs, hiring timelines, and soft-opening plans before public launch.
Guest recovery
Escalation paths and compensation guidelines staff can apply without a manager hunt.
8
Properties supported
4.6
Average guest rating
22
Years in hospitality